1. Introduction
Welcome to Cookeez Makery! These Terms & Conditions (“Terms”) govern your use of the Cookeez Makery products and services, including but not limited to the Cookeez Makery Fridge, Cookeez Makery Oven, Cookeez Makery Freezy Cakez, Cookeez Makery Pancake, and Cookeez Makery Toaster. By purchasing, using, or interacting with any of our products, you agree to comply with and be bound by these Terms.
If you do not agree to these Terms, you should stop using our products immediately. These Terms apply to all customers, users, and anyone accessing or using the products.
2. Definitions
- “Cookeez Makery” refers to the brand, its products, services, and related intellectual property.
- “Products” refer to the Cookeez Makery Fridge, Oven, Freezy Cakez, Pancake, Toaster, and any associated accessories sold by Cookeez Makery.
- “You” or “User” refers to the individual purchasing, using, or interacting with Cookeez Makery products.
- “We,” “Us,” or “Our” refers to the Cookeez Makery brand and its affiliated companies.
3. Use of Products
3.1 Intended Use
Cookeez Makery products are designed for personal, non-commercial use. You agree to use the products only as intended and in accordance with the safety instructions provided in the user manuals.
3.2 Restrictions
You may not:
- Modify, reverse engineer, or disassemble any Cookeez Makery product.
- Use the products for illegal or unauthorized purposes.
- Resell or redistribute the products without explicit written permission from Cookeez Makery.
- Use the products in a manner that may cause harm to persons, property, or the environment.
3.3 Compliance with Laws
You are responsible for ensuring that your use of Cookeez Makery products complies with all applicable local, state, and federal laws.
4. Purchase and Payment
4.1 Pricing
All prices for Cookeez Makery products are listed in the applicable currency and may include taxes and shipping fees unless stated otherwise. Cookeez Makery reserves the right to change prices at its sole discretion without prior notice.
4.2 Payment Methods
We accept various payment methods, including credit cards, debit cards, and other payment platforms as indicated at checkout. By providing your payment information, you declare that you are authorized to use the selected payment method.
4.3 Order Confirmation
All orders are subject to acceptance by Cookeez Makery. Once your order is processed, you will receive an order confirmation email. We reserve the right to cancel any order for reasons including but not limited to stock unavailability, incorrect pricing, or suspected fraudulent activity.
5. Shipping and Delivery
5.1 Shipping Policy
Cookeez Makery ships to select locations. Shipping times and costs may vary based on your location. Estimated delivery times are provided at checkout but may be subject to delays beyond our control, such as those caused by the carrier or customs.
5.2 Risk of Loss
Risk of loss or damage to the products passes to you upon delivery. Please inspect your package upon receipt and report any issues to us within 7 days.
5.3 Incorrect or Incomplete Address
If the delivery address provided is incorrect or incomplete, Cookeez Makery is not responsible for delayed or failed deliveries. Additional charges may apply for reshipping.
6. Refunds, Returns, and Warranty
6.1 Refund Policy
Refunds are available for products returned in their original condition within 30 days of purchase. Shipping fees are non-refundable unless the return is due to a manufacturing defect or error on our part.
6.2 Return Process
To initiate a return, contact our customer service team with your order details. Returned products must include all original packaging and accessories. Products damaged due to misuse or improper handling are not eligible for return.
6.3 Warranty
Cookeez Makery products come with a limited warranty covering manufacturing defects for a specified period. Warranty claims do not cover:
- Damage caused by misuse, accidents, or unauthorized repairs.
- Normal wear and tear.
- Products used outside of their intended purpose.
For warranty claims, proof of purchase is required.
7. Product Safety
7.1 General Guidelines
Each Cookeez Makery product comes with a user manual outlining safety instructions. You are responsible for reading and following these instructions to ensure safe use.
7.2 Supervision
Certain Cookeez Makery products may involve heat or other functions requiring adult supervision. Do not allow children to use these products unsupervised.
7.3 Maintenance and Care
Regular maintenance of Cookeez Makery products is essential for safe operation. Follow cleaning and care instructions provided in the user manual.
8. Intellectual Property
8.1 Ownership
All intellectual property rights, including trademarks, logos, designs, and product names (e.g., Cookeez Makery Fridge, Oven, Freezy Cakez, Pancake, Toaster), are owned by Cookeez Makery. Unauthorized use of any intellectual property is strictly prohibited.
8.2 Limited License
You are granted a limited, non-exclusive, non-transferable license to use the products for personal purposes. This license does not grant you any ownership rights to Cookeez Makery intellectual property.
9. Limitation of Liability
To the extent permitted by law, Cookeez Makery is not liable for:
- Indirect, incidental, or consequential damages arising from your use of the products.
- Losses resulting from delays in delivery or product availability.
- Damages caused by misuse, negligence, or failure to follow safety instructions.
Our total liability under these Terms is limited to the amount you paid for the product in question.
10. Indemnification
You agree to indemnify and hold harmless Cookeez Makery, its affiliates, and employees from any claims, damages, or expenses arising from:
- Your use or misuse of the products.
- Your breach of these Terms.
- Any violation of applicable laws or regulations.
11. Privacy and Data Protection
11.1 Collection of Data
Cookeez Makery may collect personal information during the purchase process. This information is used solely for order processing, customer support, and improving our products and services.
11.2 Data Security
We implement industry-standard measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
11.3 Sharing of Information
We do not sell or share your personal information with third parties, except as required to fulfill your order or comply with legal obligations.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Country/Region]. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].
13. Changes to Terms
Cookeez Makery reserves the right to update or modify these Terms at any time without prior notice. Updated terms will be posted on our website and apply to all purchases made after the effective date.
14. Contact Information
If you have any questions or concerns about these Terms or our products, please contact us at:
Cookeez Makery Customer Support
Email: thecookeezmakery@hotmail.com
Phone: 1-800-336-9136
Address: 205 Burnet Drive; Gilberts, IL 60136 US
