Welcome to Cookeez Makery! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and share your personal information when you interact with our products and services, including:

• Cookeez Makery
• Cookeez Makery Fridge
• Cookeez Makery Oven
• Cookeez Makery Freezy Cakez
• Cookeez Makery Pancake
• Cookeez Makery Toaster

By using any of these products or services, you agree to the terms outlined in this Privacy Policy. Please read it carefully to understand how your data is handled.

1. Information We Collect

We collect personal and non-personal information from you when you use our products or interact with our services. This may include:

1.1. Information You Provide to Us

• Account Information: When you create an account or register a product, we may collect your name, email address, phone number, and username.
• Payment Information: For purchases, we may collect billing details, credit/debit card information, or other payment details.
• Feedback and Support: When you contact our customer service team or provide feedback, we may collect your contact information and any messages or details you share.

1.2. Information Collected Automatically

When you use Cookeez Makery products or services, we may automatically collect:

• Device Information: Information about the device you use, such as its model, operating system, IP address, and unique identifiers.
• Usage Data: Details about how you interact with our products, such as button presses, recipes used, or time spent using specific features.
• Log Data: Information about errors, crashes, or diagnostics to improve the functionality of our products.
• Location Data: If enabled, we may collect your device’s location to personalize your experience.

1.3. Information from Third Parties

We may receive information about you from third parties, such as:

• Social media platforms if you connect your account with us.
• Authorized retailers or distributors when you purchase or register Cookeez Makery products.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve Cookeez Makery products and services.
• Process orders, payments, and product registrations.
• Personalize your experience with tailored content, recipes, and recommendations.
• Communicate with you about updates, promotions, and important product information.
• Provide customer support and respond to inquiries.
• Fulfill legal obligations or enforce our terms of service.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following ways:

3.1. Service Providers

We work with trusted third-party companies that help us operate our business, such as:

• Payment processors.
• Shipping and delivery partners.
• IT infrastructure providers.
• Marketing and analytics services.

3.2. Legal Compliance

We may disclose your information if required by law, regulation, or legal process, or to prevent fraud or protect the safety of our users or the public.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

4. Your Choices

You have certain rights and choices regarding your personal information:

4.1. Access and Update Information

You can access, update, or delete your account information by logging into your account or contacting us directly.

4.2. Marketing Preferences

You can opt out of promotional emails or marketing communications by using the “unsubscribe” link in the email or contacting us.

4.3. Device Settings

You can manage data collection preferences, such as location data, through your device’s settings.

4.4. Cookies and Tracking

You can control cookies and tracking technologies through your browser settings or third-party opt-out tools.

5. Security Measures

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:

• Encryption of sensitive data.
• Regular security audits.
• Secure servers and restricted access.

Despite these efforts, no method of transmission over the Internet or electronic storage is 100% secure.

6. Children’s Privacy

Cookeez Makery products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete it.

7. International Users

If you are accessing our services from outside [Insert Country], please note that your data may be transferred to, stored, and processed in [Insert Country], where privacy laws may differ from those in your country.

8. Third-Party Links

Our products and services may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please review the policy periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Cookeez Makery Customer Support
Email: thecookeezmakery@hotmail.com
Phone: 1-800-336-9136
Address: 205 Burnet Drive; Gilberts, IL 60136 US